SAP San Angelo Pool Service logo

Privacy Policy

How we protect and use your personal information.

Last updated: December 3, 2025

Your privacy matters to us. This policy explains what information we collect, how we use it, and how we keep it safe.

Information We Collect

We collect information you give us directly when you request service or contact us. This typically includes:

  • Your name and contact information (phone, email, address)
  • Service address if different from billing address
  • Pool details and service preferences
  • Payment information when you pay for services
  • Any special instructions or access information you provide

How We Use Your Information

We use the information you provide to deliver and improve our services. Specifically, we use it to:

  • Schedule and perform pool cleaning services
  • Contact you about appointments or service issues
  • Process payments and maintain billing records
  • Send service reminders and updates
  • Respond to your questions and requests
  • Improve our services based on your feedback

Information Sharing

We do not sell your personal information. We keep your details private and only share them when necessary to provide service or as required by law.

We may share information with service providers who help us run our business, like payment processors or scheduling tools. These companies are required to protect your information and can only use it for the specific services they provide to us.

Information Security

We take reasonable steps to protect your information from unauthorized access or disclosure. This includes secure storage of records, limited access to personal data, and proper disposal of information we no longer need.

While we work hard to protect your information, no method of transmission or storage is completely secure. If you have concerns about how your data is handled, please contact us.

Communication Preferences

We may send you service-related messages like appointment confirmations and reminders. You can opt out of promotional messages at any time, but you will still receive essential service communications.

Website and Technology

Our website may use cookies and similar technologies to improve your browsing experience. These help us understand how visitors use our site so we can make it better. You can control cookie settings through your browser.

We may use analytics tools to track website usage and performance. This data is collected in aggregate form and does not identify individual visitors.

Your Rights

You have the right to access, correct, or request deletion of your personal information. You can update your details at any time by contacting us. If you request deletion, we will remove your information except where we need to keep records for legal or business purposes.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time. The date at the top shows when it was last revised. Continued use of our services after changes means you accept the updated policy.

Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us: